Frequently Asked Question's
How do I know, the date I would receive my order?
The product that I wanted to order is no more available. What do I do?
Can I change a product in an order that I have already placed?
Payment I have been charged twice, for a single order that I placed with you.
Can I pay for an order, after I have received the product?
How secure is my payment and the card details?
Our Payment gateways adopt stringent security measures to ensure that critically sensitive information, such as your personal information and your credit card details, are well protected. We are using Citrus as our payment gateway partner.
Do you ship your products to all countries?
Yes, we ship globally.
Can I track my package?
Yes, you can track your package by your order number once it is shipped by our side.
What are your shipping charges?
We do not charge for shipping its free.
What are the couriers you use to ship the products?
We use reputed couriers based on the destination of delivery.
Can you ship the product, faster than the dispatch date given online?
What forms of payment do you accept?
How can the store offer these discounts?
How can I discover a store's policy on returns?
Can I change my email address and the password I use to access the website?